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Panasonic Toughbook CF 20

Panasonic Toughbook CF 20

Panasonic Toughbook CF 20

The Panasonic TOUGHBOOK CF 20 is a fully rugged, lightweight laptop that easily detaches to become a 10.1" tablet. And it only takes one hand. The detachable laptop has a magnesium alloy chassis and is also MIL-STD-810G and IP65 certified, so it can take the abuse of most any job site.

At only 3.9 pounds, this 2-in-1 machine is good on the go with optional FirstNet Ready™ EM7511 Band 14 mobile broadband. The clever built-in handle also functions as a kickstand, providing on-the-job flexibility. And even as the workday gets longer, power won't be a problem.

The bridge battery allows hot swap battery replacement without disruption. The display is sunlight-viewable, making this hybrid laptop perfect for rugged outdoor environments. With this detachable laptop tablet at your side, you can handle anything the workday throws at you.

Panasonic Toughbook CF 20 Specifications

Operating System Windows 10 Pro
Processor Intel® Core™i5-7Y57 vPro™ processor 1.2 GHz up to 3.3 GHz with Intel® Turbo Boost Technology, 4MB Intel® Smart Cache
Storage & Memory 8GB RAM (max. 16GB)
256 GB Solid State Drive (Serial ATA)
Display 10.1" sunlight-viewable WUXGA Active Matrix (TFT) IPS colour LCD (up to 800cd/m² brightness)
10 finger capacitive multi-touchscreen IP55 Digitiser optional
Certifications Water resistance test: IP-X5**
Dust resistance test: IP-6X**
Gravity drop resistance test: 120 cm** (Main Unit + Keyboard Base), 150cm ** (Main Unit)
Operating temperature: -10°C to +50°C
Storage temperature: -20°C to +60°C
Warranty 1 Year Standard Warranty

Panasonic CF 20 Siemens Case Study

Siemens aims to improve train availability with deployment of Panasonic TOUGHBOOK


A rugged mobile computing for maintenance engineers to: 

• Connect to train systems for diagnosis and software upgrades. 
• Provide online access to Siemens' Management Maintenance System. 
• Provide access to Vehicle Maintenance Instructions (VMI) and the electronic schematics of trains. 
• Give workers access to Siemens' corporate applications.


The rugged Panasonic TOUGHBOOK 20 detachable mobile computer
The Rolling Stock Business of Siemens Mobility Ltd has issued its 550 train maintenance engineers with rugged Panasonic TOUGHBOOK 20 detachable mobile computers at 11 train maintenance depots across the UK. The devices, which help the Siemens business take a major step towards a paperless work environment, will be used by engineers for train diagnostics, maintenance, employee communication and health and safety compliance. Siemens believes the additional data and timely information captured by using the Panasonic devices will improve maintenance turn-around times and ultimately improve train availability.

A major technology refresh

Siemens wanted a major technology refresh for its production engineers, moving from a pool of diagnostic laptops to a standardised, personal issue mobile computing device to meet its modern business needs. The team needed the new device to be able to:
  • Connect to train systems for diagnosis and software upgrades.
  • Provide online access to Siemens' Management Maintenance System for work order management and real-time parts exchange tracking at depots and outstations.
  • Provide access to Vehicle Maintenance Instructions (VMI) and the electronic schematics of trains.
  • Give workers access to Siemens' corporate applications, including email and the Employee Service Portal, as well as a device to use for health and safety applications, such as 4 Steps to Zero Harm.
Extensive selection process

Siemens assessed a wide range of devices to see which best met its needs. Up to 150 engineers were given the opportunity to test the Panasonic device in operation and to answer questions on its suitability. “The Panasonic device was unanimously chosen by our technicians,” said Charles Davies, Siemens Project Manager “In fact, one reported 'You have shown us the Rolex, so now don’t deliver us the Swatch.' The Panasonic was favoured because of its 2-in-1 design, its ease of use and light weight, as well as the variety of ports available. Modern and old legacy trains use a variety of different connections to run diagnostics and software upgrades and the different ports offered in the Panasonic device was very useful.”

Unrivalled design and support

Being able to work closely with Panasonic to adapt the device for use specifically in the Siemens work environment was also very important. Panasonic integrated a smartcard reader into every device for Siemens employees to use their standard corporate login protocols. The Panasonic design team also adapted the rotating hand straps on the device to incorporate the smartcard reader and added shoulder straps to support workers following a Human Factor Work Assessment carried out by Siemens. Docking stations for the units have been installed to enable teams to see detailed schematics more clearly on bigger screens when necessary.  Panasonic also advised on optimising the devices for use with Siemens chosen operating system and device image.

In day-to-day operation Panasonic also supports with a 96-hour repair or replace service in place with ATOS, Siemens’ global IT service provider.

Fit for the future

Following the completed rollout in August 2018, the Siemens team now has a device fit for the future. “Our team now works with one standardised device for health and safety, diagnostics, maintenance and communications,” said Charles. “The richness of data we are capturing in real-time is improving the maintenance process and will ultimately improve our forecasting and planning capabilities to make maintenance as efficient and effective as possible – minimising train downtime. We also have a happy team with a device designed for their specific needs that is built to operate in a tough industrial environment.”

Two parts, one story

The Panasonic TOUGHBOOK 20 delivers a new level of unrivalled versatility for mobile business computing as the first fully rugged detachable notebook. Offering the best of all worlds for mobile workers, the TOUGHBOOK can be used in 6 different modes to meet every business need. With its glove enabled touchscreen, up to 20 hour, hot-swappable battery life and purpose-built Vehicle Mount and Desktop Port Replicator, the Panasonic TOUGHBOOK 20 is an unrivalled mobile business machine.
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