Need for Rugged Laptops:
1. Notebook Damage Results:
a.Damage rates noted as high as 18%
b.75% of companies with large notebook fleets had damage
c.Average cost is $1,200 per incident
d.85% don’t track downtime, 50% don’t know costs of repair
e.Lost opportunity costs are immeasurable
f.Reliability is leading purchase criterion in all cases
Causes of Damage:
Types of Damages:
Average Downtime Due to Notebook Damage:
Cost of Damage
$1700 million bill for damage in 2002
a.Rises to $5 billion in year 2010
b.Average repair cost is $1,800
c.Approaches “replacement” scenario
d.Indirect costs are substantial
e.Failure rates average 11 - 18%
f.Cost of exchange pools, extended warranties
g.22.5% increase over last 3 years
e.Expected to rise additionally 30% in next three years
Advantages using Ruggedized laptops:
Improve ROI
- through greater employee efficiency
- Reduced
- Damage Expenses
- Equipment and Downtime Costs
- Opportunity Loss
